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OCS Influencers
Speed to lead and polite persistence
OCS Influencer Rob Murray says the two most important ways contractors can prepare for success in 2026 are responding to leads immediately and being consistent with client communication. Editor's note: The following is the transcript of a live video from Rob Murray Intrigue Media. You can Read the interview below, Listen ...
The year ahead for outdoor professionals
OCS Influencer John Kenney says the contractors that succeed this year will be the ones who understand where the market is headed and prepare their teams, systems and partners accordingly. The outdoor living and pool market continues to mature, and that maturity is changing how contractors need to think about design, ...
Mastering time and delegation: How leaders can focus on growth
OCS Influencer John Kenney says that leaders must commit to working on the business, not just in it, to succeed. In the fast-paced business world, leaders are pulled in countless directions — from managing crews and reviewing estimates to handling customer issues and chasing the next big project. While wearing many ...
How to communicate company goals effectively for 2025
OCS Influencer John Kenney says the first step in communicating company goals is creating a clear and inspiring vision. As a long-time veteran in the construction industry, I understand that aligning a team with company goals requires clear, consistent and meaningful communication. For 2025, achieving alignment within your company means ensuring ...
Building stronger relationships and fostering professionalism
OCS Influencer John Kenney says the industry's future rests on a foundation of stronger relationships and heightened professionalism Building strong relationships and elevating professionalism will be essential for success in 2025 and beyond as the industry continues to evolve. Professionals operate in a field that relies on trust, quality workmanship and ...
Building a stronger team, one hire at a time
OCS Influencer Ashley Pietsch shares best practices from Integrity Insurance and Bonding Inc. for building a strong team. In this industry, insurance isn't just a checkbox — it’s peace of mind. At Integrity Insurance and Bonding Inc., we believe that providing exceptional service starts with building a strong, well-trained and values-driven ...
Accountability: The foundation for success in 2025
RCS Influencers Ashley and Seth Pietsch say that accountability isn’t just a word; it’s a daily practice that drives stronger businesses and stronger relationships. As we step into 2025, our insurance agency is focusing on one powerful word to guide us: accountability. For a business specializing in insurance, this concept is ...
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