Championing unified outdoor trades

By Jesse Sanchez. 

Leaders discuss growth and culture, technology and community as OutdoorCoffeeShop™ brings outdoor industry professionals together.  

Heritage Professional Products Group joined the launch of OutdoorCoffeeShop™ as a premier sponsor with a focus on connection across the outdoor trades. During the debut episode of From the Ground Up™, host Karol Weyman welcomed Rachel Mohorn and Brittainy Klein for a conversation centered on how growth and culture scale together while community remains the constant.  

Founded in 2018 with the acquisition of CPS Distributors, Heritage began as a regional operation serving Colorado and Wyoming. Today, the company supports and distributes more than 40 brands through over 230 locations across 37 states. Rachel traced that expansion back to a deliberate mindset. “Growth only works if you stay grounded in who you are and who you serve,” she said, emphasizing that scale has never replaced relationships.  

That philosophy shows up beyond branch counts. Rachel pointed to experiential events, the traveling XTV and the Heritage Cares initiative as ways the organization keeps teams and customers connected. “It’s about showing up locally and making sure our people and customers feel supported wherever they are,” she said. 

Brittainy outlined a parallel trajectory on the pool side of the business, which launched in 2021 and now operates 22 DBAs across 150 locations in 36 states. She emphasized shared resources and learning opportunities for customers, noting that training, education and collaboration help contractors expand services with confidence.  

Both leaders described OutdoorCoffeeShop as a natural extension of that mission. Rachel called it “a place contractors can go for trends, news and the real stories happening in the field.” Brittainy echoed that sentiment, highlighting the value of authentic voices and peer-to-peer insight that help contractors learn from one another.  

As outdoor spaces become more integrated, technology continues to shape demand. Smart systems, sustainability and multifunctional design are converging, creating new expectations for contractors. Education, training and digital tools like Heritage Plus are helping professionals navigate efficiency, labor and regulatory pressures while staying focused on the customer.  

Listen to the podcast or Watch the conversation to learn more about Heritage and OutdoorCoffeeShop partnership opportunities!