The key to waterproofing success: The right partner

By Emma Peterson. 

Discover how coordinating with knowledgeable manufacturers and field experts can help ensure projects are completed correctly. 

Recently, Karol Weyman had the opportunity to host Jeff Snyder, a territory manager and waterproofing expert from Tremco CPG, for an episode of From the Ground Up™. Jeff and Karol’s conversation centered around the challenges of waterproofing for long-term performance and how to prevent costly problems from occurring. Throughout the entire episode, Jeff emphasized the importance of working with the right partners. He had two main reasons – collaboration and expertise.  

In terms of collaboration, Jeff explained that a lot of issues when it comes to waterproofing installation can be avoided with proactive communication and coordination. He shared an example: 

I was on a site visit, and everything looked great and was done properly, until another trade came through and needed to put somewhere around 300 holes in the waterproofed surface. And everything got held up, and none of the tradespeople out there knew what to do.  

How could this have been avoided? Better communication and coordination between teams. As Jeff put it, “These types of issues are avoidable with proactive planning. A lot of that has to do with communication between trades, but it also includes working with your consultant and engineer and manufacturer.”  

As for expertise, Jeff pointed out that collaboration can only get you so far if the people you are collaborating with are not equipped with the correct skills or tools. Jeff explained, “You want to partner with people who not only are good communicators but also have the skills and the tools to fix things.” He gave an example of why this is so important:  

There are systems that have only way to go and if it's not done right, you have a mess on your hands. You want to make sure you’re working with manufacturers and consultants who know that system inside and out so that they can help you proactively avoid those problems.  

Tremco CPG is one such manufacturer that helps professionals in the field. Jeff explained, “We have regional technical representatives that go out in the field to offer training, advice and assistance. These guys are experts and they’re whole role is being out there working with professionals in the field, helping them find easier ways to do things or avoid common issues proactively.” In this way, Tremco CPG has set themselves up to be the ideal manufacturer partner, checking both the box for collaboration and the box for expertise. 

Learn more by Listening to the whole episode or Watching the recording.