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Jesse Sanchez, Writer
Why hiring a sales assistant could be the smartest move you make
By Jesse Sanchez. The right support person can supercharge your sales workflow, optimize your time and elevate client experience from the first touchpoint. If you’re leading a sales team or running your own contracting business and constantly find yourself bogged down by calendar invites, CRM updates and follow-up emails, DCX ...
Where roofing relationships thrive
By Jesse Sanchez. Conversations, connections and casino chips helped make this roofing event one to remember. The 2025 Midwest Roofing Contractors Association (MRCA) Conference wrapped up with steady foot traffic, meaningful conversations and strong community engagement, according to Alex Tolle and Drake Porter of The Coffee Shops, who attended the ...
The power of peer groups
By Jesse Sanchez. Monthly calls, real-world tours and shared strategy help roofing leaders rethink how they run service departments. In this episode of Roofing Road Trips®, host Karen Edwards sat down with Tracey Donels of Service First Solutions for an in-depth look at a tool many commercial roofing companies are ...
Reinventing natural slate
By Jesse Sanchez. Bringing real slate roofing to labor-strapped contractors by simplifying installation without sacrificing performance. READYSLATE® is taking aim at one of the toughest problems in steep-slope roofing: how to bring authentic slate to markets that lack specialized installers. On this episode of Roofing Road Trips®, product manager Pablo ...
Putting digital transformation at the center of a growth plan
By Jesse Sanchez. Why this roofing contractor leans on the ServiceTitan experience to modernize operations and culture without losing its roots. WeatherPro Exteriors is treating digital transformation as a core growth strategy, not just a software swap. The Milwaukee market exterior remodeling company brought in a leader with deep home ...
Top November articles: Training, tradeshows and more
By Emma Peterson. It’s been a busy month at The Coffee Shops™, here are some must-read articles to keep you informed. November has been a busy month here at The Coffee Shops™! Our crew has been hard at work and you can tell from the number of articles we published ...
Top November articles: Innovations and giving back
By Emma Peterson. From acts of kindness to incredible innovation, the outdoor industry has been busy this November. There’s been a lot going on at OutdoorCoffeeShops (OCS) this November! It was our first full month up and running, and we have been busy with articles, podcasts, events and more! To ...
How one opportunity sparked a roofing career revolution
By Jesse Sanchez. Juggling motherhood, frequent moves and a nontraditional path, Lillianne Dunstall never let obstacles stand in the way of her rise through the ranks at Tremco. For Lillianne Dunstall, the journey to executive leadership didn’t start with a business degree. It started with an opportunity and one man ...
Snow retention has a place on every pitch
By Jesse Sanchez. Slippery single-ply membranes are leading the call for change in commercial roofing design. When it comes to snow retention systems, most contractors picture steep-pitched residential roofs. But as Robert Alvarez of Anchor Products makes clear in this episode of the Roofing Road Trips® podcast, ignoring snow retention ...
Why personalization is roofing’s secret weapon
By Jesse Sanchez. Customers want to feel understood and smart contractors are turning that insight into more leads. Roofing contractors are finding that the battle for quality leads is fiercer than ever in today’s market. But amid shifting trends in the industry, local contractors have an edge and it’s not ...
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